Kenya’s fastest-growing telecommunication service provider Airtel Kenya is offering Airtel Money users a refund of their withdrawal transaction fees in the form of airtime each time a customer completes a transaction.
Under the initiative, known as the ‘Rudishiwa Transaction Fee Campaign,’ the telecommunications company will ensure that Airtel Money users withdrawing any amount between KSh 50 and the daily limit of KSh 500,000 at an Airtel Money agent will receive a refund for their withdrawal transaction fee.
This implies that if an Airtel Money customer withdraws KSh 1,000, they will receive KSh 25 as airtime, which can be spent to buy data bundles, SMS or voice call minutes.
Airtel Networks Kenya Limited managing director Ashish Malhotra explained that the campaign would enable customers to stay connected while saving money.
Airtel customers withdrawing money from any Airtel money agent will receive the equivalent withdrawal transaction fee back as airtime.
Airtel Kenya has challenged Airtel Money users not to incur additional expenses on transaction fees when they can achieve savings using Airtel Money.
On this note, Airtel Money increased its per transaction limit from KSh 150,000 to KSh 250,000 to enable customers do large transactions conveniently part from the fact that sending Money from Airtel Money to Airtel Money is absolutely free.
It is also notable that sending money from an Airtel Money customer to another is free of charge.
Kenyans from all walks of life can now enjoy this offer from Airtel Money as it is not only convenient but also sets a new standard because the Rudishiwa Transaction fee campaign cements Airtel Money’s commitment to design products and give solutions that serve users’ multiple needs.
It is important to note that the financial stability assessment from the Central Bank of Kenya (CBK) revealed that airtime accounted for 15% of digital loans, trailing only business (37%), daily needs (25%) and education (20%).
According to the survey, farmers top the list of airtime borrowers, although employees in both temporary and regular jobs also use these loans at around the same rate.
Another World Bank study showed that many of Kenya’s hustlers would prefer to go without food and walk to work than to have limited airtime.
The research indicated that 7 out of 10 individuals at the bottom of the pyramid reduced their food expenditures to allocate more money for mobile airtime.
Research has also shown that Kenyans use digital loans more frequently for airtime than other essentials like emergency medical care and therefore the Rudishiwa Transaction fee campaign presents a great sigh of relief to Kenyans.
Airtel Money users have since underscores the fact that the trick to having a continuous supply of airtime is to have as much money as possible coming ones way through Airtel Money.
Withdrawing between Sh101 and Sh2,500 on Airtel Money costs Sh25 this means upon withdrawal, one is awarded a cool sh.25 instantly.
Other notable benefits of the Rudishiwa transaction fee kama airtime campaign are:
- #Till ni Till. Pay to any M-PESA buy goods till for FREE!
Airtel Money customers can now pay directly to a Lipa na M-PESA Buy Goods Till.
What this means is that, wherever there is a Lipa na M-PESA buy goods sign, an Airtel Money customer will be able to pay from his or her Airtel Money account directly to the Till.
All you must do is dial *334#, select option 6 then select M-PESA Till or use My Airtel App and select Buy goods then select M-PESA Till
- Send Money across networks (Airtel to Airtel FREE)
Customers using Airtel Money can send money affordably across networks.
However, it is FREE when they send money to other Airtel customers. To send Money using Airtel Money, customers dial *334# & select Send Money or they can use My Airtel App and then select Send Money.
- Zero charges on utility bill payments
With Airtel Money, customers get to enjoy FREE bill payments for water, electricity, and Pay TV services like DSTV, GOtv and Zuku.
To pay for these bills they dial *334#, select option 6 then Airtel Paybill or through the My Airtel App then select Paybill.
- Savings of up to 40% on withdrawal charges
Airtel Money customers save up to 40% on transaction charges, when they withdraw money using Airtel Money.
To withdraw money, customers dial *334# and select withdraw Money or they use My Airtel App and select Withdraw Cash.
- 25% Extra airtime
Whenever an Airtel Money customer buys airtime using Airtel Money, they are awarded 25% EXTRA airtime.
To buy airtime, a customer will dial *334# & select buy airtime, then select Self or through My Airtel App and then select buy airtime.
To check the EXTRA airtime awarded, they will dial *131*1#. The extra airtime is valid for 24 hours and can be used to make calls and send SMS.
Additionally, when an Airtel Money customer buys airtime for another Airtel number through Airtel Money, the buying customer gets 5% EXTRA airtime. To check the extra airtime awarded they dial *131#.