Equity bank has unveiled a new contact number meant to communicate with it’s customers to enhance interactions and boost security for the customers.
The unveiling of the special number, 0763 000 000, means the bank’s customer care will now contact it’s customers using the new number. Equity bank customers have been urged to ensure they keep the number for reference.
However equity bank customers will use a different number to communicate directly with the bank to seek services or to launch complains. The number recommended for customers’ use is 0763 063 000.
Speaking during the launch of the number, the Equity bank CEO Dr. James Mwangi said they’ve unveiled the number as one way of building a strong working relationship with it’s customers and stakeholders, “The number is meant to create a good working relationship and trust among customers and stakeholder.”
He added the bank has for a long time invested in the security of it’s services alongside communication with it’s customers and stakeholders in various sectors of service.