NHIF launches E claim management system in Kakamega

NHIF CEO Dr. Peter Kamunyo during the launching exercise
NHIF CEO Dr. Peter Kamunyo during the launching exercise

In an effort to improve the quality of service as well as minimize fraudulent cases in management of the funds, the National Health Insurance Fund (NHIF) has rolled out an electronic claim management system in Kakamega County and nine others country wide.

Speaking during the launch of the system at Kakamega county hospital, NHIF CEO Dr. Peter Kamunyo, said the move is part of President Uhuru Kenyatta’s Big Four Agenda for UHC to provide access to healthcare for all Kenyans.

He added that NHIF targets more Kenyans to join the Fund to access quality and affordable health services.

“I was impressed by healthcare programmes being implemented by the county and thus chose to support for effective realization of the services” explained Dr. Kamunyo.

Kakamega county governor Wycliffe Oparanya commended NHIF management for embracing new technology to improve services to clients.

“Digitization of NHIF services at our facilities will help ease access to benefits by clients, improve on service delivery and deter fraudulent cases experienced before,” said the governor in a speech read on his behalf by his deputy H.E Prof Philip Kutima.

He noted that NHIF has been a key partner in the health sector especially in implementation of Universal Health Coverage (UHC) Programme.

“During the financial year 2019/2020, the County Government of Kakamega enrolled 8,840 poor households on the NHIF Programme. Each household was paid for a NHIF medical cover of Ksh6, 000 for a year at a cost of Ksh 53 million,” Kutima said.

Dr Collins Matemba CECM for Health Services asked NHIF to ensure timely disbursement of hospital claims and capitation in order to improve services.